Hi everyone,
My company has an intranet, and we have a slight issue. We have a remote branch just up the road, at the local university. They don't have any servers on site; All their internet traffic comes through the main office. They do however have their own firewall, because they have to go through one leg of the university's network in order to get back to the main office.
Now here's the issue: there is one particular page on the intranet that users at the remote branch cannot access. They get an HTTP 403 Forbidden error. It says "Internet Explorer was able to connect to the website, but it does not have permission to view the webpage."
Again, this is only one particular page on the intranet, and folks here in the main office have no trouble viewing that page. We called our firewall provider (SonicWALL) and had them monitor us while we tried to access the site, and after disabling the firewall entirely the users still could not access that page. They said it was not the firewall, but an issue with our server.
Any idea what is causing this? Or better yet, how to fix it?