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Port opening complications.

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Good afternoon, spicy types.

I've received a request from a customer to open a port on their network. 

They have a BT Business Hub, then behind that, a SonicWALL firewall, then behind that their windows server that will be hosting the app that requires the port opening.

So, I've opened the port on the BT Business hub. I've opened it on the SonicWALL firewall, and... well, nearly 8 hours later, I can't get a port open acknowledgement from the internet.

In terms of IP's I have

xxx.xxx.xxx.xxx <-- external IP

192.168.1.254 <-- BT Business Hub

192.168.1.1 <-- Sonicwall firewall WAN port

192.168.5.220 <-- Sonicwall firewall LAN address

192.168.5.50 <-- server

Do I need to enter some static routes between the subnets in order to get this to work? I can't figure this out.

Thanks in advance.


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