Hi all,
I've been having an issue for awhile now that I cannot seem to solve at all. We are a church, and on Sunday we stream our service to another location. We have an onsite server which takes in all the video shot, encodes it, then uploads it to a location in San Jose (we're in Arizona.) Our network consists of Aruba switches (unfortunately daisy chained together) with a Cisco ASA 5505 as the firewall. Our Internet is a broadband cable type Internet with a cable modem and we get about 100 down, and 20 up (should anyway, and that's right off the cable modem). My issue is that on any given Sunday, the server is only able to push out anywhere between 2-6 Mbps and we are required 10 for the video streaming to work flawlessly. The ISP came out and did troubleshooting on the line and their equipment and found that they were dropping a lot of our packets so they tweaked some things. We are no longer dropping packets; but we are also not getting the speeds we need. The ISP tech tested right off the cable modem and was getting speeds a little less than what we are guaranteed and he promptly blamed our network for not even reaching that speed.I've done speed tests just about everyday off of the streaming server, and never get anymore than 8 up. However last week on a Saturday I ran a speed test and I was getting 26 up. So clearly the network is capable of reaching those speeds; so my question is how do I find out why I can't always reach that throughput? Where should I start troubleshooting?
Thanks,
Ed
