Hello everyone,
I have an interesting question/scenario for you to ponder on.
Currently one of our departments utilizes a web-based system to access, upload, download documentation/licensing for employee's. Our company has two corporate headquarters, North Carolina and Arizona.
In North Carolina, the system works fine, no real issues aside from the blue moon crash of Internet Explorer. (Internet Explorer is required for this system!)
In Arizona, it takes three times longer for a domain user to download and view a file within the system than an NC user. The same goes for upload.
NC Setup -
15 Down/1 Up
(Believe Cable)
AZ Setup -
20 Down/10 Up
(Fiber)
Here is the fun part...
You would think that this could be a networking issue of some kind, although when a domain or local administrator logs in, it works perfectly fine (usually downloads an app/file within 1m 20s).
Notes:
- Both sites are identical when it comes to network device configurations. Routers, switches, and WAPs.
- The download times are both same for wireless and wired.
- Local Admin and Local User have same times as Domain Admin and Domain User.
- If I give the user Domain Admin privileges, everything is good to go! Although not going to happen permanently.
- Happening on more than one machine at the location.
- Same group policies applied to both locations, NC and AZ.
- NC laptop has same settings/applications/OS version/IE version as patient zero laptop in AZ.
- No malware involved to knowledge.
- As stated beforehand, have tried with "barebones" PC without anything domain (Local Admin and Local User)
- All directories that the application uses I've given the user Full Control over.
I've attempted to talk with the company providing this product to us and it has been stated that they cannot help us troubleshoot anything internal, the problem doesn't seem to be on their system, etc.
Idea's are welcomed!
Questions/Comments/Concerns - Definitely post them!