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DNS issues

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Helllo and good day.

From time to time the users in the office I work at have to change the alternate DNS server in order to access the internet or in order to access internal resources i've been searching this up on google for quite some time and cant quite figure whats wrong I've been consistently getting event ID's 5504, 6702 and 7050 please if anyone has advice how to proceed in order to resolve this issue it would be greatly appreciated


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