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CNames and subdomains

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I have a website, thelendingco.com, DNS registered through godaddy, with several subdomains that currently point different places, for instance;

portal.thelendingco.com points to a mysql+coldfusion server hosted offsite.

gateway.thelendingco.com points to the firewall (for remote administration)

mail.thelendingco.com points to to our gmail hosted login page, etc...

I would like to create yourbenefits.thelendingco.com and point it to a site hosted by our insurance company tlc.azbenefitsauthority.com, however i have been unable to do so.

The other site is hosted by 1&1, and the whole domain (*.azbenefitsauthority.com) resolves to the same IP.

I tried creating a CNAME and a dig and ping show the IP address resolved correctly, but when browsing using chrome/IE/etc the address gets a "/defaultsite" added to it. I believe this may be due to the fact that the redirect is "stripping" the details about which subdomain (tlc.* in our case) and so the host doesnt know which page to serve up.

I also tried creating a straight A record linking yourbenefits.* to that IP but the same symptom persists.

Im new to the web side of things, so Im not sure where to look next.


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